MiCloud Connect reimagines cloud communications, bringing together employee and customer engagement capabilities in a powerful yet simple way, to unlock the potential of your people and drive growth. In a single application, MiCloud Connect blends customer experience (CX) functions across voice, video, chat, presence and more – to suit however your employees work and your customers think. VOICE Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly. COLLABORATION Bring teams together with messaging, conferencing, screen sharing, file sharing and more. User can stay connected while on the go with our web, mobile and desktop applications. CUSTOMER EXPERIENCE Employee and customer communications merge to enable a customer-first culture, whether that customer is internal or external.