Zoom Video Communications, Inc. (NASDAQ: ZM) brings teams together to get more done in a frictionless and secure video environment. Our easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows. Founded in 2011, Zoom is headquartered in San Jose, California, with offices around the world. Visit zoom.com and follow @zoom_us.
Technology Partners
Building blocks of your solution
-
-
Zenlayer is an edge cloud services provider and is headquartered in Los Angeles and Shanghai with offices in Singapore, Taiwan, Hong Kong, Beijing, Hangzhou, and Shenzhen. Businesses utilize Zenlayer’s software-defined platform to instantly enable worldwide connectivity and deliver superior user experience. Zenlayer offers on-demand bare metal cloud, cloud networking, SD-WAN, and managed services in more than 150+ data centers on six continents.
-
Zayo provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies and finance, healthcare and other large enterprises. Zayo’s 127,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. In addition to high-capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud infrastructure in its carrier-neutral data centers. Zayo provides users with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.
-
Vonage Business is the leading provider of best-in-class, cloud-based managed services and solutions to high-end SMEs and enterprise customers nationwide offering business quality, carrier-grade performance and support. Vonage’s cloud-based UCaaS services allow organizations to utilize cutting edge cloud-based services with minimal out of pocket costs.
-
Verizon is a global leader in delivering innovative communications, information and entertainment. We offer voice, data and video products and services over intelligent wireless, broadband and global IP networks that meet customers’ growing demand for speed, mobility, security and control. As a committed corporate citizen, we use our advanced communications services to address important issues confronting our society.
-
Veracity Networks operates as a CLEC providing businesses and corporations voice, unified communications, network connectivity, and SD-WAN. Veracity is currently one of the only Cisco Service Provider Partners that have fully integrated their telecom services into both the Webex Calling and Contact Center cloud platforms. We have expertise in deploying solutions globally, from North America to Europe to Asia. With just two per cent annual turnover in our customer base, Veracity inspires customer loyalty through reliability, responsiveness and 18 years of experience deploying voice, data, network, and cloud solutions.
-
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally, and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences. Learn more at www.ujet.cx.
-
CyberOps is a military-grade cybersecurity platform designed to Protect Small Businesses from cyber attack. CyberOPS combines an A.I. powered Extended Detection and Response platform (XDR) with a 24/7 live virtual Security Operations Center (vSOC) to monitor and proactively eliminate cyber attacks, bundled with fully integrated cyber liability insurance. CyberOPS Service: • Enterprise-grade Extended Detection & Response platform (XDR). • 24/7 virtual Security Operations Center (vSOC) with dedicated analysts to each customer. • Fully integrated cybersecurity liability insurance coverage (expedites approval and optimizes claims process).
-
Today’s shifting tides of technology innovation create challenges and opportunities. As more and more workloads shift to the Cloud, IT management is now about making technology work outside the corporate walls more than within. Thrive is here to help. We have teams of expert engineers and support teams dedicated to Cloud, security, network management, disaster recovery, business continuity, and more. We still roll up our sleeves with internal IT teams to manage help desk and traditional LAN environments, but leveraging Thrive’s NextGen technology expertise will ensure your organization is ahead of the curve, and leveraging technology to its fullest.
-
Threat Protector provides businesses of all sizes the tools necessary to assist with the ongoing cyber threat. Our proprietary cyber education and mitigation platform is a game-changer. We recently added a Managed SOC service to assist in identifying and remediating threats proactively. These in addition to email encryption and endpoint protection provides our partners a full suite of cybersecurity tools to sell their customers.
-
Our patented platform will have your sales force distributing key messages and content quickly. Powerful analytics and data are at your disposal a week after the program launches.
-
Telstra is the trusted route to Asia and China for US companies. We are a world-class technology company with $27B revenues and 30 years’ experience connecting customers to Asia on our unparalleled global network. We make Asia easy through in-depth expertise, focus and in-country support that empowers innovation and performance in new markets.
-
TeligentIP officially launched in 2012, and has since grown exponentially as a Unified Communications and Professional Services provider. With a customer centric focus, TeligentIP has grown organically by providing world class customer service and support, and a robust set of features and services. Though headquartered in the USA, TeligentIP has established a strong presence in the international area, and has expanded operations with two international TeligentIP offices. The roadmap is strong for this highly customizable solutions developer.
-
About Telia Carrier Telia Carrier solves global connectivity challenges for multinational enterprises whose businesses rely on digital infrastructure. On top of the world’s #1 ranked IP backbone and a unique ecosystem of cloud and network service providers, we provide an award-winning customer experience to customers in more than 125 countries worldwide. Our global Internet services connect more than 700 cloud, security and content providers with low latency. For further resilience, our private Cloud Connect service connects directly to Amazon Web Services, Microsoft Azure, Google Cloud, IBM Cloud and Oracle cloud across North America, Europe and Asia. Discover more at teliacarrier.com, and follow us on LinkedIn and Twitter.
-
TCN is a cloud-based and contract-free solution. All you need is an internet connection and a phone.
TCN provides its cost-effective cutting-edge solutions through layered integration of leading Cloud as a Service (CaaS), Multichannel, Predictive Dialing, and TCN’s own Interactive Voice Messaging (IVM), and Interactive Voice Response (IVR)—all accessed via a secure login.
Regardless of your company’s size, location, or application, TCN’s technologies can provide powerful solutions for your business, organization, or enterprise.
-
Experience the world’s leading cloud-based contact center software with Talkdesk, the intelligent, simple, open and smart solution. Talkdesk offers all the benefits of enterprise call center software, without all the complexity. Create your call center with advanced routing, automated workflows, reporting and monitoring, and integrate with over 25 applications. Fast set-up and agent ramp up. Book-to-cash in weeks not months. Empowers business users to make changes with clicks, not code. Instant access to 50+ business tools and contact center apps.
-
Synoptek is a Managed IT Services Provider offering IT Advisory and Leadership Services to organizations worldwide. We offer value-driven solutions above and beyond managing and operating hosting, security and a full-range of IT support services. Our IT Advisory approach enables us to provide leadership to our clients in a complex rapidly changing IT environment.
Our focus is to provide maximum “business value” to our clients enabling them to grow their businesses, manage their risk/compliance, and increase their competitive position by delivering improved business results. Our client-first approach means our solutions are based on what technology solutions are needed to “fuel” their business, not a particular hardware or hosting solution.
-
The #1 reason for data breaches is employee negligence, however, most companies provide no training or services to help their employees and customers become security assets instead of a liability. Since 2015, Stickley On Security has been providing a full suite of automated online training courses, phishing simulation, and news awareness services to over 150,000 users nationwide. We make it easy to provide impactful, engaging training for everybody – employees, customers, and suppliers. Infrastructure services are not enough today. We turn the biggest security liability into an asset.
-
At Splice, our sole focus is Customer Service —we live and breathe it 24/7. Whether we are providing IT Help Desk, Infrastructure Management, Onsite IT Support or Telecom Management Services, our team is committed to designing and delivering a customized solution based on our client’s business and IT requirements. Our commitment to our customers is to always provide a high quality experience with a sense of urgency and excellence.
-
A Fully Automated Cloud Solution for Direct Routing SIPPIO is 100% Azure native to ensure peace of mind with high availability, failover, and security across the globe. SIPPIO architected a fully automated, end-to-end cloud solution providing top-grade carrier services through certified session border controllers running exclusively in Microsoft Azure. The SIPPIO Voice Panel enables quick and easy activations to minimize costly professional services. Built as an app for Microsoft Teams, ongoing user management is simple and secure.
-
Sharpen Technologies has developed an agent-first omni-channel cloud contact center platform. Its solutions uniquely address decades-old agent issues responsible for poor customer experiences. Sharpen’s patent-pending Agent Experience Score (AXS) gives contact centers a new way to measure and track not only performance, but overall agent well-being. The company’s unique omni-channel approach gives agents a single interface for communicating across multiple channels. A global, cloud-native platform eliminates scalability issues while delivering mathematically unbeatable voice quality. Sharpen was named among the Best Places to Work in Indiana. The company is also a recipient of the Stevie American Business Awards. Sharpen was founded in 2011 and is headquartered in Indianapolis, Indiana.
-
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. See what it’s like to work with a CRN 5 Star Partner Program and sell the market a Gartner recognized leading UCaaS solution.
-
Since 1992, Retarus has been supporting companies in achieving highly efficient communication. The global information logistics provider always plays an important role where large amounts of data need to be transmitted securely and reliably––irrespective of which communication channels, interfaces, applications and devices are required. The services are soundly based on a Global Delivery Network which includes the company’s own data centers in the USA, Europe and the APAC region, as well as redundant carrier infrastructure. A total of 17 percent of Dow Jones corporations as well as numerous Fortune 500 companies in the banking, finance and healthcare sectors depend on Retarus’ services. Longstanding customers include Adidas, Bayer, Continental, DHL, Honda, Puma, and Sony.
-
Rackspace Technology™ is a leading end-to-end multi-cloud solutions expert. We combine our expertise with the world’s leading technologies- across applications, data and security. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. As a global, multi-cloud technology services provider, we deliver innovative capabilities of the cloud to help customers build new revenue streams, increase efficiency and create incredible experiences. Named the best place to work, according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent to deliver the best expertise to our customers. Everything we do is wrapped in our obsession with our customers’ success – our Fanatical Experience™ – so they can work faster, smarter and stay ahead of what’s next.
-
QOS Networks is a software enabled, co-managed network services provider built around WAN-Edge as a Service , committed to delivering a superior end user experience, that integrates tech-enabled tools into enterprise networks to deliver more intelligent and actionable insights. With ITIL-based workflow automation, QOS helps convert legacy network management systems to modern, integrated, software-defined platforms, enabling better operational maturity.
-
Prodoscore™ is a company dedicated to empowering teams to be more effective and productive, validated with improved sales performance and time management metrics. By providing visibility into employee activities through a single, easy-to-understand productivity score, a “Prodoscore” is calculated to improve workforce productivity. Prodoscore works seamlessly with Google Cloud apps, Office365, CRM systems, and VoIP calling platforms, allowing it to be quickly implemented and maintained. Learn more at prodoscore.com.
-
In today’s competitive IT marketplace, you have countless infrastructure service and provider options. At phoenixNAP, we work extra hard to earn and keep your business, while providing premium service and value. You can rely on us to deliver affordable OpEx payment options, quick response times, a global footprint and a strong up-time record to help you achieve your technical, security, business and financial goals.
-
PGi is the world’s largest dedicated provider of collaboration software and services. We created iMeet®, an expanding portfolio of purpose-built applications designed to meet the daily collaboration and communications needs of business professionals, with solutions for web, video and audio conferencing, smart calendar management, webcasting, project management and sales productivity. PGi’s award-winning unified communications and collaboration (UC&C) solutions help nearly 50,000 businesses grow faster and operate more efficiently.
-
Performive is the first hyper-converged, VMware-focused managed multi-cloud provider specifically built to serve the midmarket. Mid-sized companies across the globe are faced with changing internal and customer expectations while constrained with limited IT staff and fixed budgets. At Performive, we specialize in providing growing SMBs and mid-sized companies enterprise-grade solutions scaled and priced right. In more than 20 global locations, Performive delivers.
-
Peerless Network is a leading-edge provider of telecommunications services that delivers the highest quality voice solutions for enterprise and wholesale customers worldwide. As a disruptor in the telecom industry, Peerless Network is a reliable network that scales efficiencies, lowers customer costs, increases quality and automates telecom workflows with ease of implementation via our portfolio of cutting-edge products and services. Our automated platforms, the Cloud PBX, the Peerless Portal and ANImate, are value-added platforms allowing channel partners to easily provision SIP trunking channels, telephone numbers, local and domestic/international long distance and toll-free services from one advanced system. Peerless is dedicated to driving innovation and bringing value to customers by expanding our suite of products, services and markets we serve. Peerless Network is headquartered in Chicago, IL. For more information, visit www.peerlessnetwork.com and follow us on LinkedIn and Twitter.
-
Handling nearly 1 million customer interactions per year our Tier 1 and 2 support team understands that technology exists in virtually every aspect of our society, either in business oriented or in your personal life. Consumers rely on technology’s benefits every day. When technology doesn’t work, they need fast, competent help.
-
PCI Pal is a member of the global Payment Card Industry Security Standards Council (PCI SSC). As contact center people, we believe our solutions should secure customer data and protect your business without compromising how your contact center is run.
-
Outsource Consultants is a call center referral and advisory firm that helps companies find the best high-performing outsource call centers. Our experts have over 25 years of call center and BPO outsourcing industry experience and have vetted and screened over 500 of the finest nearshore, offshore and U.S. based call centers. We simplify your call center search by doing the groundwork and research to match you with the best outsource call center options that meet your exact requirements. We save you time, reduce costs and ensure you find a high-quality outsource call center that best fits your needs, at no charge to you.
-
Open Systems provides the agility, speed and flexibility needed in today’s dynamic environment while freeing up IT resources to focus on areas of maximum business impact. Our cloud-based platform combines hybrid cloud network functions with dynamic network security and predictive analytics. Around-the-clock monitoring and operations by expert L3-only engineers in a native DevOps model ensure access to the skills and expertise needed to confidently accelerate digital transformation.
-
NTT is the world’s largest telecommunications and information communication technology service provider in the world by revenue with private & IP network services that span over 196 countries connecting over 140 data centers globally. They are known as the “gateway to Asia” with total ownership of submarine cable infrastructures and the lowest latency from APAC to the US. 80% of the Global Fortune 100 use NTT for their mission critical global infrastructure and IT needs.
-
On the heels of the world’s number one VPN service, Nord Security took the experience of over 15 Million users and over 10,000 server onramps to launch a set of business services on fully-owned, globally dedicated infrastructure. Combining customer requested features and collaboration with Gartner and others, Nord Security is delivering a cloud native SASE and ZTNA solution, NordLayer, to SMB and Enterprise that can be stood up in a day, administered in real time and scaled on demand for any business across all device types. This highly compatible service also delivers on-demand next generation networking in the cloud that includes available dedicated servers and IP Addresses. 4,000 companies are already using these services. They are proven, trusted and loved by customers worldwide, alongside a next-generation password manager, NordPass, and file encryption tool, NordLocker
-
NICE inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions. The company’s services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.
-
Nexogy can most certainly deliver service outside of the U.S., but there are a few things I like to inform partners about upfront so I’m not wasting your time. 1. Customers must have a US-based address so we can calculate taxes ( P.O. Box will work too) 2. Customers must have the ability to pay their bill in $USD ( we cannot accept any other currencies at this time) 3. For customers wanting local origination and the ability to present their local DID when calling their customers, additional time may be required for Nexogy to source a local SIP provider to interconnect with. Places Nexogy plays well: – Healthcare ( especially ALFs) -Retail – Hospitality -Education -Law Firms Differentiating Features and Attributes: – Call Path Model (think customer’s with multiple locations, lower call volumes with a large employee count) – Partner added NRC and MRC line items ( upfront hardware, installation, call path monitoring, seat/user monitoring, monthly MAC package. etc) -MSFT Teams Integration -CRM Integration – Partners have a single login to manage and support all of their customers hosted VoIP systems – Top-down organization- Our owners will talk directly to partners before they even sell anything. One of our core values is that we want and welcome partners to tell us what they and their customers need rather than the other way around. – PMS Integration with most systems ( Nexogy sees tons of success with boutique hotels) – Single backend system provides partners with the ability to track quotes, agreements, commissions and technical support for their clients. In addition, Nexogy utilizes APIs with our hardware provisioning and porting partners ( less human data entry equals a very low margin of error and an average installation time of 15 business days).
-
NetWolves is a global telecommunications and internet Managed Network Provider. Their solutions aggregate multi-carrier and multi-vendor networking sources into a single network, single invoice and single number to call. NetWolves’ principal activities are to custom design and deliver intelligent Managed Network Offerings that enable companies to focus on their business, not their network.
-
NETRIO is a full service managed service provider with a focus on monitoring, validating, escalating, remediating, managing, and protecting IT assets. Since 2003, NETRIO has been helping clients solve technology issues by supporting IT infrastructure with our Geo-redundant 24/7/365 Network Operation Centers (NOC). We exist to allow our clients to operate at full capacity, so they can own the strategic initiatives for their organization. Our Value: Cost Containment for Operational IT Support IT Staff Augmentation Provide defined and proven Methodologies & Processes Save Time & Remove Complexity.
-
NetFoundry is a next-generation Zero Trust Wide Area Networking and Secure Remote Access solution. NetFoundry is a Network as a Service (NaaS) platform that is cloud native and software only. Leveraging a portal, APIs, orchestration, and public cloud resources, NetFoundry enables its customers to easily stand up secure, performant, and agile networks, in minutes, that can connect users, public and private clouds, data centers, physical locations, IoT devices and more
-
Netacea Bot Management is an agentless bot management solution that protects websites, mobile apps and APIs from automated threats using an intelligent detection engine, Intent Analytics®.
Our technology goes beyond distinguishing between humans and malicious bots, focusing instead on understanding the traffic’s intent. We then feed actionable intelligence to your team, while automatically prioritizing genuine users in real time and preventing unwanted bot traffic.
-
net2phone is a rapidly-growing unified communications as a service (UCaaS) provider.
net2phone’s flagship hosted PBX and SIP Trunking services are offered exclusively through channel partners. net2phone is a subsidiary of IDT Corporation (NYSE: IDT), a global provider of telecommunications and payment services.
-
Momentum is a seasoned, partner driven telecommunications provider with a focus primarily on the indirect sales channel. With a decade of experience in the telecom industry, Momentum knows what makes the ultimate solution. Momentum’s advanced cloud-based technologies give our partners what they need to deliver and maintain customer-facing excellence.
-
MiCloud Connect reimagines cloud communications, bringing together employee and customer engagement capabilities in a powerful yet simple way, to unlock the potential of your people and drive growth. In a single application, MiCloud Connect blends customer experience (CX) functions across voice, video, chat, presence and more – to suit however your employees work and your customers think. VOICE Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly. COLLABORATION Bring teams together with messaging, conferencing, screen sharing, file sharing and more. User can stay connected while on the go with our web, mobile and desktop applications. CUSTOMER EXPERIENCE Employee and customer communications merge to enable a customer-first culture, whether that customer is internal or external.
-
Mercuricall is established in Europe, the UK and the USA and supplies Next Generation 100% cloud-based, multi-tenant, Omnichannel, Contact Centers that may be deployed directly to an end user customer or through a white label partner model. From its inception in June 2020, Mercuricall has had the vision and mission to take the cost out of contact centers and pass more control, choice, flexibility, efficiency and value back to the contact center customer.
-
Megaport is a Network as a Service Platform that enables private connectivity and the ability to scale those connections in real-time. We work with the top cloud providers (SAP, Azure, AWS, Google, Oracle, IBM) and even enable direct connectivity between them (AWS to Azure for example).
-
In October 2021, Comcast Business announced its acquisition of Masergy. Masergy, a Comcast Business company, is the software-defined network and cloud platform for the digital enterprise. Recognised as the pioneer in software-defined networking, Masergy enables unrivaled, secure application performance across the network and the cloud with managed SD-WAN, UCaaS, CCaaS, and managed cybersecurity solutions. Industry-leading SLAs coupled with an unparalleled customer experience enable global enterprises to achieve business outcomes with certainty.
-
CenturyLink is now Lumen, an enterprise technology platform that enables companies to capitalize on emerging applications that power the 4th Industrial Revolution. Lumen is the fastest, most secure platform for next-gen business applications and data. Our platform integrates global network infrastructure, cloud connectivity, edge computing, connected security, voice, collaboration and enterprise-class services into an advanced application architecture.
-
Iron Mountain Data Centers operates a global colocation platform that enables customers tobuild tailored, sustainable, carrier and cloud-neutral data solutions. As a proud part of IronMountain Inc., a world leader in the secure management of data and assets trusted by 95%of the Fortune 1000, we are uniquely positioned to protect, connect and activate high-valuecustomer data. We lead the data center industry in highly regulated compliance,environmental sustainability, physical security and business continuity. We collaborate withour 1,200+ customers in order to build and support their long-term digital transformationswithin our 3.5M SF global footprint spanning 3 continents. For more information, visit www.ironmountain.com/data-centers
-
iland is a global cloud service provider of secure and compliant hosting for infrastructure (IaaS), disaster recovery (DRaaS), and backup as a service (BaaS). They are recognized by industry analysts as a leader in disaster recovery. The award-winning iland Secure Cloud Console natively combines deep layered security, predictive analytics, and compliance to deliver unmatched visibility and ease of management for all of iland’s cloud services. Headquartered in Houston, Texas and London, UK, iland delivers cloud services from its data centers throughout North America, Europe, Australia, and Asia. Learn more at www.iland.com.
-
IGI Cybersecurity delivers people-driven cybersecurity for personalized, resilient cyber defense focused on individualized strategy and unshakeable partnership.
-
Iceblue Internet is your go-to partner for internet-based connectivity solutions and networks, providing the most compelling service and pricing. Customers choose ice blue for our flexibility and our commitment to ensuring customers have everything they need to build new business and to retain existing relationships.
-
Hypercore Networks, Inc. delivers managed voice, data, and network security services worldwide. With more than 40 years of telecom experience, we combine superb support, unmatched wholesale pricing and premium installation processes.
-
GoToConnect
The Jive phone system and GoToMeeting virtual meeting software have come together in one powerful, unified product.
LastPass
Stop wasting time writing down passwords. One master password rules them all and keeps the rest locked up in a secure vault.
-
Globalgig orchestrates hyperconnectivity for the enterprise business continuum using managed communications solutions. Globalgig provides wireless connectivity across a 190-plus country footprint and offers a full suite of communications services and products including Hosted VoIP, Mobile Device Management, Wi-Fi Hotspots, Remote Office and Backup, Technology Expense Management and IoT/M2M connectivity solutions. Globalgig is a registered brand of iGEM Communications Holdings LLC, which does business as Globalgig. Globalgig is headquartered in San Antonio, Texas, with offices across the U.S., and in London and Sydney.
-
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Madrid, Paris, Munich, Zurich, Madrid, Copenhagen and Sydney.
-
Foresite delivers a range of managed security and cyber consulting & compliance solutions through strategic channel partnerships serving more than 600 customers globally. These unique and flexible solutions offer businesses innovative ways to address the liabilities of today’s complex security and compliance requirements. Our professionals, long experienced and highly knowledgeable in IT management and security, apply their expertise to providing superior product performance and unparalleled customer service through Foresite’s proprietary ProVision platform.
-
Five9 has the technology, industry, and contact center experience to help you succeed. Whether you choose Five9 inbound, outbound, or our blended solution, you are equipped with a system designed to support all types of business and industry applications.
Whatever your role in the organization — whether you are an agent, customer service executive, sales manager, contact center manager, or IT/technical manager — Five9 will help you achieve your goals.
In Gartner’s analysis of Contact Center as a Service (CCaS) providers, Five9 has been positioned as a leader and rated highest in ability to execute. With our cutting-edge technology and years of contact center industry experience, Five9 has the tools and expertise to help you succeed.
-
Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,000 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 3.5 billion messages in 2019 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Australia, Greece, Iceland, the Netherlands, Peru, Singapore, Sweden, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Public Warning, Crisis Management, Community Engagement™ and Secure Messaging. Everbridge serves 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, 47 of the 50 busiest North American airports, 9 of the 10 largest global consulting firms, 7 of the 10 largest global auto makers, all 4 of the largest global accounting firms, 9 of the 10 largest U.S.-based health care providers, and 6 of the 10 largest technology companies in the world. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Abu Dhabi, Beijing, Bangalore, Kolkata, London, Munich, New York, Oslo, Singapore, Stockholm and Tilburg. For more information, visit www.everbridge.com, read the company blog, and follow on LinkedIn, Twitter, and Facebook.
-
eSentire, Inc., is the Authority in Managed Detection and Response, protecting the critical data and applications of 1000+ organizations in 70+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk, and enables security at scale. The Team eSentire difference means enterprises are protected by the best in the business with the following:
- Named Cyber Risk Advisor for every client
- 24/7 access SOC Cyber Analysts & Elite Threat Hunters across two SOCs (Waterloo, Canada and Cork, Eire)
- Industry-leading threat intelligence research from eSentire’s Threat Response Unit (TRU). eSentire provides: > Managed Risk Services > Managed Detection and Response Services > Incident Response Services
For more information, visit www.esentire.com and follow @eSentire.
-
Equinix, Inc. (Nasdaq: EQIX) connects the world’s leading businesses to their customers, employees, and partners inside the most-interconnected data centers. On this global platform for digital business, companies come together across more than 53 markets on five continents to reach everywhere, interconnect everyone, and integrate everything they need to create their digital futures. For more information, visit www.equinix.com
-
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting contact center (CC), unified communications (UC), and real-time communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee. Learn more at edify.cx.
-
The data universe is growing exponentially every day and expected to continue over the coming years. This presents both tremendous business and technological challenges making data centers a key component of an IT leader’s strategy. Have you future-proofed your IT strategy?
We have always been strategic in our expansion by looking ahead to markets with the potential to deliver you the greatest value. Doing so has helped us establish our unparalleled global footprint and enabled us to deliver comprehensive solutions when and where you need them. Our merger with Dupont Fabros Technologies now further expands our ability to meet your data center needs, from single cabinet to multi-megawatt, up to hyperscale deployments around the globe.
As a global data center partner, we are trusted with the mission-critical architectures of some of the top companies in social media, financial services, and health care. Our industry-leading record of ten years of 5 nines ensures you’ll never go dark and that you can count on the security, reliability and agility required to support your high-performance networks.
-
At Dialpad, we think of work as a thing you do, not a place you go. You won’t find cubicles or desk phones in our San Francisco headquarters, just an open room full of energetic, extraordinary people with big ideas and determination to make the business phone relevant to the way we work today. Through smart engineering, beautiful design, awesome customer support, and high energy sales and marketing teams, Dialpad Communications brings simplicity to the professional phone experience with features that make us most productive, when and where we work best.
-
Databarracks is the global leader in Public Cloud Continuity. Almost 20 years ago, we launched one of the first managed Backup services. Since then we’ve expanded Backup and Disaster Recovery as a Service into Microsoft Azure, AWS and Google Cloud. We make enterprise-class continuity, security and resilience accessible for organisations of all sizes.
-
Data Canopy is a worldwide hybrid infrastructure provider. We reduce the cost and complexity of hybrid and multi-cloud environments by connecting, storing, and securing your physical and virtual infrastructure under one invoice. Custom-fit data center solutions ensure you are getting the infrastructure, network, redundancy, and security that best support your data and business needs now and as you grow.
-
Cybraics has the most advanced AI-based threat detection available. The platform, nLighten, was developed out of a long-term award-winning government research program designed to support the war on terrorism. A true force multiplier, nLighten provides security teams in the small, medium, and large enterprises with increased situational awareness and the ability to identify unknown threats existing security tools just do not catch. With numerous customer success examples and demonstrated ROI in both commercial and government sectors, Cybraics is the proven platform to address security challenges.
-
Convergia, part of a global multi-billion dollar group with a strong Pan-American presence, has over 15 years of experience in the IT market. They maintain longstanding strategic partnerships with top technology companies worldwide, and have a long list of satisfied customers. With Convergia’s turn-key service you can expect an end-to-end tailored solution; able to handle the entire project for you encompassing all their product pillars (Telephony, Internet/Data, Mobility, Hardware, Value Added Services and Professional Solutions).
As a one-stop-shop, they are your single point of contact for all your communications requirements, so there is no need to go to multiple suppliers and there are no worries about integrating solutions, customer service and/or billing; they’ll be part of your IT team.
-
CommandLink is a full-stack SaaS, services, and enablement company. We solve our client’s toughest digital transformation challenges with an emphasis on next-generation infrastructure, communications, and collaboration. At our core, the proprietary COMMAND|LINK SaaS platform is directly connected to our own geo-redundant carrier-grade communications and data network. We are a team of the smartest and most experienced visionaries in our industry. We empower you with the strategy, design, deployment, and support you need for a technology driven strategic advantage—all seamlessly integrated into ONE COMMAND|LINK PLATFORM.
To request a CommandLink platform demo, please email sales@commandlink.com or call 425.375.0544 for the Channel Sales Group.
-
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five Internet backbone networks in the world. Cogent specializes in providing businesses with high speed Internet access, Ethernet transport and colocation services. Cogent’s facilities-based, all-optical IP network provides services in 190 markets globally.
-
About CloudAdmin.io CloudAdmin is a leading cloud optimization platform tool that delivers cost-control visibility, real-time spending and budgetary automation to a complex, multi-cloud world. Our mission is simple: Stop burning IT budgets and start deploying resources were needed to drive significant competitive advantage. CloudAdmin helps Data Center and MSP customers and partners make real-time decisions about their cloud investments. For more information about CloudAdmin, visit cloudadmin.io
-
ClearView knows call centers being born within the walls of a call center. A few clever developers in the IT department built a solution for analyzing call data and optimizing agent performance. What began as a homegrown tool has turned into a game-changing product for call centers all over the world. ClearView is proud to have customers with just ten seats, as well as Fortune 500 companies with thousands of employees. We’re excited and would love to share what we’ve been working on with you.
-
Claro Enterprise Solutions offers business cloud solutions for infrastructure, web presence, collaboration, and security.
-
China Telecom Americas is the largest international subsidiary of China Telecom Corporation based in Herndon, VA. The company is advancing transpacific enterprise connectivity through a suite of turnkey services ranging from network architecture, cloud and data center services to cloud, security, content delivery solutions and more. Organizations and international carriers seeking expansion in China and beyond can resourcefully leverage the company’s advanced fiber optic network and 300+ data centers around the world to achieve their global business objectives.
-
CentricsIT provides world-class IT solutions anywhere in the world, any time, specifically around hardware life-cycle projects & programs.
-
CBTS drives business outcomes and enabling business transformation. With deep capabilities across the IT and communications landscape, CBTS brings end-to-end expertise and a personal touch to your business. We are dedicated to building a long-term relationship with your organization by understanding your business objectives and delivering solutions that exceed your expectations, through extensive cloud, communications, infrastructure and consulting experience, services and solutions built specifically for your business outcomes and certified experts who understand multi-platform and hybrid environments. Wherever your business strategy takes you, CBTS has your journey covered.
-
CallTower exists to enable people to easily connect to transact business communications. Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, UCaaS and CCaaS solutions, including Cisco® HCS, Cisco® Webex, Native Microsoft® Teams Direct Routing, Microsoft® Office 365, Enterprise Hosted Skype for Business, CT Cloud Voice, CT Cloud Boost, CT Cloud Meeting powered by Zoom and Cloud Contact Center for business customers. CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact centre, cloud services and global networks solutions into one reliable platform.
-
Brodynt Global Services offers Internet connectivity services in 200+ countries, exclusively to Service Providers around the globe. Brodynt can virtually offer any kind of Internet access possible, but most importantly: determine the most appropriate option in each case using our unique partner-neutral approach. High redundancy and availability is possible through multiple technologies and diverse providers.
-
Bigleaf Networks optimizes office Internet for cloud applications. They do this by providing a stress-free way to utilize multiple providers to build a higher-performance connection over commodity broadband. The end result provides:
• Intelligent load-balancing across connections from different Providers
• SLA-grade bi-directional QoS capability over any type of Internet connection
• Re-routing of critical application traffic (such as VoIP, VDI and VPNs) between circuits without dropping the session
-
Worldwide Leader in Contact Center, Unified Communications & Cloud Business Solutions. Better Customer Experiences Start with Intelligent Connections
-
Aryaka is an global SD-WAN provider that replaces MPLS and can connect global locations with speed and agility. Aryaka provides network connectivity (MPLS displacement) + WAN Op + SD-WAN technology/functionality under a single, integrated and managed solution. Aryaka can deploy a customer or new site in a matter of days, versus months.
-
Alert Logic is the industry’s first SaaS-enabled managed detection and response (MDR) provider, delivering unrivaled security value. Since no level of investment prevents or blocks 100% of attacks, you need to continuously identify and address breaches or gaps before they cause real damage. With limited budget and expertise, this level of security can seem out of reach. More than 4,000 organizations rely on our purpose-built technology and team of MDR security experts to protect their organizations and empower them to resolve whatever threats may come. Founded in 2002, Alert Logic is headquartered in Houston, Texas, with offices in Austin, Cardiff, London, and Cali, Colombia. Alert Logic – Our knowledge is your advantage.
-
AireSpring offers next-generation business class voice, data, and integrated products. T1, DS3, local, long distance, SIP trunking, and integrated voice and data products.
-
The phone system for Modern Businesses – Aircall is a 100% cloud-based phone system. We help teams succeed and scale using a simple, easy to use interface that complements and connects seamlessly with over 70+ of customers favourite business tools.
-
8×8 is a leading provider of global cloud communications and customer engagement solutions with over a million business users worldwide. 8×8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee. 8×8 integrates communications, collaboration and contact centre into one platform with one set of data, one workflow engine, and one analytics engine to help companies radically transform how they deliver exceptional customer experience. For more information, visit us at www.8×8.com
Request a Callback
Fill out the form below with your details and we will call you back